Omni Sport Advisor

  • Permanent contract
  • Full-time
  • From 25K₹ to 34K₹ gross salary/month
  • Less than 2 years of experience (Entry level)
  • Bachelor degree
  • Omnichannel Sales Advisor
Posted on 09/07/2025

Careers in sport retail, Lead a sport category's omnichannel growth, community, and sustainability.


Posted on 09/07/2025

Mission

Do you thrive on adventure—whether it's climbing, hiking, trekking, or camping?
Do you love helping others discover and enjoy the outdoors?

If so, Decathlon could be the perfect fit for you!

We’re looking for enthusiastic mountain sports lovers who want to turn their passion into a profession. At Decathlon, you’ll join a vibrant, sport-driven community where you can share your expertise, inspire others, and make outdoor adventures accessible to everyone.

Join us—and let your love for the mountains lead the way.

Watch this video to know about the role

https://www.youtube.com/watch?v=EHQ8mJ6FBVI

       

1st Responsibility: Deliver a WOW Customer Experience

I greet, smile, and engage with customers to understand their needs

  • I am equipped to interact and engage with my customers
I promote sports by engaging customers through sports communities
  • I practice my sport and inspire customers to join sports communities.
  • I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.
I ensure my customer is Satisfied or Satisfied
  • I propose the right products & services depending on the needs of my customers
  • I use all our channels (in-store, .in, App) to satisfy the customer’s needs
  • I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
  • I ensure a smooth checkout experience
  • My customer is at the centre of my activity. I make myself available whatever I am doing.
  • I suggest complementary products to enhance the customer sports practice experience
  • I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability. 
  • I ensure the signages are updated for the customers (Self-informed best choice)
  • I am accountable for the delivery
2nd Responsibility: Create a WOW store experience

The layout is the best in class for my customer

  • My layout is safe for me, my team, and my customers.
  • My Layout is welcoming, seductive and engaging.
  • I ensure my customers can test all our solutions
I know and highlight the best omnichannel offer to my customers, both offline and online
  • I know the complete offer in my store and online
  • I ensure My customer will find the entire range of products for their sports practice - either in-store or online
  • I suggest the best possible solution to my customer as per their need
  • I ensure all the necessary services for my sport are available to my customer
  • I highlight our Circular offer and relevant services

Profile

You are a person who would love to work with people and enjoy collective decision

You practise sports are a passionate sports lover

Loves to interact, assist and guide people

Keen to learn, adapt take feedback and make progress

Comfortable using digital tools and apps

Skills

empathy
time management
E-Learning
Team Work
Relationship Building
active listening
effective communication
enterpreneurial
integrity
confidence

A message from the recruiter

Are you looking for an amazing opportunity? DSI Dehradun is looking for an OSL who is passionate about sports and love to share the same with our customers. The Dehradun Store being the only Flagship store of Uttarakhand. We can guarantee you that it will be a tremendous experience to be a part of the fast growing store of DSI. Apply now!

Himanshu Sharma

Store Leader, Dehradun