Careers in sport retail, Lead a sport category's omnichannel growth, community, and sustainability.
Posted on 29/08/2025
Mission
Watch this video to know about the role
https://www.youtube.com/watch?v=EHQ8mJ6FBVI
1st Responsibility: Deliver a WOW Customer Experience
I greet, smile, and engage with customers to understand their needs
- I am equipped to interact and engage with my customers
- I practice my sport and inspire customers to join sports communities.
- I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.
- I propose the right products & services depending on the needs of my customers
- I use all our channels (in-store, .in, App) to satisfy the customer’s needs
- I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
- I ensure a smooth checkout experience
- My customer is at the centre of my activity. I make myself available whatever I am doing.
- I suggest complementary products to enhance the customer sports practice experience
- I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability.
- I ensure the signages are updated for the customers (Self-informed best choice)
- I am accountable for the delivery
The layout is the best in class for my customer
- My layout is safe for me, my team, and my customers.
- My Layout is welcoming, seductive and engaging.
- I ensure my customers can test all our solutions
- I know the complete offer in my store and online
- I ensure My customer will find the entire range of products for their sports practice - either in-store or online
- I suggest the best possible solution to my customer as per their need
- I ensure all the necessary services for my sport are available to my customer
- I highlight our Circular offer and relevant services
Profile
You are a person who would love to work with people and enjoy collective decision
You practice sports are a passionate sports lover
Loves to interact, assist and guide people
Keen to learn, adapt take feedback and make progress
Comfortable using digital tools and apps
We are seeking Profiles for Internship & Part time role of Omni Sports Advisor in west Delhi.
Date of Recruitment: 11th September, 2025
Contract: Full Time(Internship) & Part Time
Expected DOJ: 20th September, 2025
Recruiter's Email ID: Yashdeep.kaur@Decathlon.com
Skills
A message from the recruiter
We are thrilled to have you join our dynamic team at our store. We are located in one of the highest walkin mall in Delhi, which will give you the unique experience of engaging with the customers. We believe in fostering a collaborative and supportive environment where every team member can thrive. We look forward to working together and wish you a fulfilling and progressive journey with us.