Decathlon City Center Patna is the only Decathlon store in Bihar,The mall is located in the heart of the city with a total dense ABC catchment of approx. 8.64 lakhs people and a total GLA of 4 lakhs sq. ft our store is surrounded by a thriving sports culture—from Cycling, Running, Cricket, Football, and more. We're proud to have passionate teammates who actively practice their sport and celebrate success together.

Are you passionate and do you practise sports? Do you enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you!

Watch this video to know about the role

https://www.youtube.com/watch?v=EHQ8mJ6FBVI

       

1st Responsibility: Deliver a WOW Customer Experience

I greet, smile, and engage with customers to understand their needs

• I am equipped to interact and engage with my customers

I promote sports by engaging customers through sports communities

• I practice my sport and inspire customers to join sports communities.
• I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.

I ensure my customer is Satisfied or Satisfied

• I propose the right products & services depending on the needs of my customers
• I use all our channels (in-store, .in, App) to satisfy the customer’s needs
• I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
• I ensure a smooth checkout experience
• My customer is at the centre of my activity. I make myself available whatever I am doing.
• I suggest complementary products to enhance the customer sports practice experience
• I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability. 
• I ensure the signages are updated for the customers (Self-informed best choice)
• I am accountable for the delivery

2nd Responsibility: Create a WOW store experience

The layout is the best in class for my customer

• My layout is safe for me, my team, and my customers.
• My Layout is welcoming, seductive and engaging.
• I ensure my customers can test all our solutions

I know and highlight the best omnichannel offer to my customers, both offline and online

• I know the complete offer in my store and online
• I ensure My customer will find the entire range of products for their sports practice - either in-store or online
• I suggest the best possible solution to my customer as per their need
• I ensure all the necessary services for my sport are available to my customer
• I highlight our Circular offer and relevant services

Why Join Us?

• Explore a zig-zag Career Path

         We trust with autonomy & responsibility early on and offer an opportunity to discover projects across business units.

• Thrive in a collective experience

         We work as one team towards a collective goal, a shared mission across our ecosystem.

• Enhancing health

         By promoting active lifestyles, we are committed to positively impacting the health and well-being of every Indian.

• Sport-first work culture that values your passion.
• In-store training and career development across different verticals.
• Attractive incentives, staff discounts, and health insurance benefits.
• Chance to lead your own sport project and make a real impact.

Location: Decathlon City Center Patna

Job Type: Full-Time

Experience: 0–2 Years (Freshers welcome)