Drive omnichannel performance, customer satisfaction, and teammates' development in my catchment
Posted on 10/08/2026
Mission
Responsibility 1
I guarantee the success of my project
- I build and lead the commercial policy of the project with my department leader(s)
- My team and I are aware of our catchment, our competitors, our customer needs and our offer
- I define the key sports,seasonality and store mass plan that fulfil the needs of the catchment
- I along with the team define the right offer and extension (Offline + Digital offer mix)
- I along with my eco-system (Marcomm) find avenues to bring customers to my store
- I am responsible to create value
- I forecast my business and master by PNL
- I co-build the budget and trajectory of my project
- I guarantee the returns on investment.
- I guarantee the result of sustainable initiatives in my project (Circular, decarbonisation etc.)
- I am responsible for the safety and security of my project
- I ensure the safety and security of customers, teammates, goods, data and ensure procedures are followed
Responsibility 2
I Develop, motivate and take care of human capital
- I am the guardian of values, culture and human fundamentals
- I lead by example to share our values, culture and human fundamentals with all teammates
- I guarantee every teammate experiences the values journey
- I build the human capital of my project
- I ensure the human structure of the store is aligned with the commercial policy
- I clearly define the succession plan of the human capital (Who/What/What/Who) - WWWW
- I co-validate the experts and captain of the day in my project
- I commit to building a diverse and inclusive team.
- I am the service of my store team
- I ensure the store project is co-written
- I am available on the floor to share sense and counter-sense with the team
- I encourage and utilise collective intelligence (Team meetings, encourage collective decision making).
- I am the guardian and enforcer of the Management timeline
- I ensure my team has access to necessary tools and trained to perform in their responsibilities
- I ensure proper execution of the compensation & benefits policy
- I ensure teammates are engaged and motivated
- I ensure each teammate understand the sense behind the Decathlon Teammates barometer (DTB)
- I animate the participation and collective actions of the DTB
- We do sports and celebrate victories
- I give kind and demanding feedback at the right time
Responsibility 2
I guarantee business performance
- I guarantee best in class omni customer experience
- My team and I are available at the service of the customer
- I ensure full visibility of Decathlon India range to the customer (Offline and Online)
- I offer the relevant services to my customers (Eg: Stringing, printing etc.)
- My Store is welcoming, seductive and engaging.
- I build and manage my store's mass plan in line with the commercial policy
- I ensure that my team is trained on the skills of merchandising to build a seductive and engaging layouts
- I guarantee the animation of our circular business and initiatives.
- I animate the efficiency of my project
- I boost efficiency and productivity of my project by optimising stock, human structure/hours, workflows
- I ensure the right availability of the stock in my store.
Profile
Are you a person who would love to work with people and enjoy collective decision
5+years of progressive leadership experience in retail management
Extensive experience in leading, developing, and motivating large, diverse teams
Proven ability to build and execute commercial strategies
Strategic Commercial Leadership
Talent Development & Human Capital Management being People centric
Omnichannel Customer Experience
Accountable & Results-Oriented
