Omni Sports Advisor - Decathlon Dehradun | Uttarakhand

1. Customer Experience

• Understand customer needs and recommend the right products and solutions.
• Deliver an engaging, personalised and seamless shopping experience.
• Build lasting relationships and encourage customers to return.

2. Sport & Technical Expertise

• Develop strong technical knowledge of your sport, products and their uses.
• Practise and share your passion for your passionate sports.
• Help customers make informed decisions according to their sporting needs.

3. Merchandising Excellence

• Create inspiring, accessible and customer-centric layouts.
• Ensure product availability, visibility, pricing and stock accuracy.
• Use customer feedback and sales performance to improve the showroom experience.

4. Business Performance

• Contribute to turnover, quantity growth, customer acquisition and retention.
• Analyse key performance indicators and identify business opportunities.
• Take action to improve sales, stock availability and commercial efficiency.

5. Community & Market Development

• Connect with local clubs, academies, coaches, institutions and sporting communities.
• Organise sporting activities and customer engagement initiatives.
• Identify local market opportunities and encourage more people to discover your passionate sports.

The Profile We Are Looking For

• A genuine passion for sport and an interest in practising passionate sports.
• A customer-oriented mindset and a desire to help people.
• Curiosity about products, merchandising and business performance.
• Initiative, accountability and a willingness to take on challenges.
• A collaborative mindset and motivation to learn and grow.

You do not need to know everything from day one. We value your passion, curiosity, ownership and willingness to develop.